“My Specialist was FABULOUS!! I had issues booking a hotel on the app and I was not sure if the reservation had gone through or not, so I called because I didn’t want to double book. She took down my information and researched to see if it had – she even called the hotel to confirm. She was absolutely fantastic and made me feel like a valued customer.”

Bobbi B.

“I needed a password reset email sent. It was so quick and easy! You were able to get that done and offered to help with anything else. Love! Love! Love! The ability to talk to a real person that wants to help. Thank you! This is the second time I called today, separate reasons, both times a great experience!”

Kristie M.

“You helped us meet several unique needs for booking the flight that we would not have been able to do online by ourselves. He was very helpful. My in-laws are taking a trip in March and I plan to have them book everything through your membership program as well.”

William T.

“I have had this membership program for several years and initially found that My Specialist does an excellent job of above and beyond to meet and exceed expectations. She does a fantastic job and continues to work until ALL details are as you wanted. Because of your excellence in customer service AND impeccable attention to detail, I always ask for her when I call to make any arrangements. Thank you for employing great people.”

Deb C.

“Perry is the best!”

Javier R.

“I have used my membership program for various savings in the past but this was the first time I encountered a problem and I am so impressed with the quick response to my question and the resolution to our issue is proof that this membership program stands behind their mission of delivering extraordinary value and service.”

Carol H.

“I just want to once again express the GREAT customer service provided by your representative! I got what I needed and had a very pleasant experience! Thank you”

Nick L.

“Very helpful and very professional.”

Shelly H.

“Your travel agent has provided important and valuable information that has helped us prepare to get the most out of our journey. He has offered ideas that we didn’t even consider when we started thinking about this trip. He listens and he just gets it! I really appreciate his support. It’s been a great experience working with Scott”

Matt B.

“Absolutely amazing!!! You made this a wonderful experience for me and my family. Thank you!”

Misti S.

“Your Agents always tries to find the best arrangements and price for any traveling that I do. They are very helpful to me.”

Marian H.

“it's two years now that I've had the pleasure of enjoying my membership program’s excellent customer service through Karel. He has been just super in helping me navigate what can only be described as an ever-changing travel landscape on this end. [Let's hope this is just a phase.] Karel just knows what to do and his style of customer service is exemplary. Thank you so very much.”

Mary T.

“If there is anything I need to know more about, all I have to do is call and I am helped immediately… I am so thankful for the service.”

Shirley W.

“MANY thanks, especially Raquel for your patience and kindness in helping me out. You are real pros and I want to express my appreciation.”

Barbara J.

“Dining &health. I was very happy with my experience with Customer Service. The Represen - tative was very patient, with me since I had a bad phone connection. He did not rush me, through the process.”

Brenda Z.

“Your service specialist helped me with travel plans in the past….everyone has been super helpful through the years. (At least 15 years, I'd say)”

Rachel R.

“Thank you so much! I want to thank you for always taking such good care of us!”

Jean K.

“Dee was very professional and very informative.”

Daphne B.

“We had a wonderful time with so many memories to bring home. I sincerely appreciate all you have done to make my "Dream" come true for my family. I intend on travelling again in the fall and will be contacting you again to avail of your services. I look forward to receiving my cashback rewards (of course lol). Thank you again from the bottom of all our hearts.”

Terri H.

“Your Agent was excellent - beyond expectations! She looked for ways to get me the best rate possible, contacted the hotel and made sure that I could get a handicapped accessible room for my mother. She saved me $. I was very impressed!”

Sonali A.

“How you hire and retain the excellent travel specialists you do. I have used Raquel and Karel and they are amazing and very patient!”

Barbara J.

“Thank you so much for your help today! I have bragged to my fellow team members how wonderful and helpful you were! I can’t wait to tell all of our customer about the great benefits of my membership program and I can speak from personal experience as to the greatness of your staff!”

Tina B.

“Perry is awesome. He is well informed and keeps me well informed. The best of the best in the industry. Always ready to help and with a welcoming attitude whenever I call.”

Shirley W.

“Your Agent has been Great with my air reservations. I think he went above and beyond what was expected.”

Michael C.

“Thank you! And I sure will. Thanks so much. You have made the stressful time so much easier.”

Shantelle S.

“My Specialist couldn't have been nicer, and she was extremely helpful, quick and courteous. I wish all customer service representatives were like her!”

Elizabeth W.

“We have the pleasure of dealing with your travel Reps on all our reservations, and they always do a spectacular job every time!”

Jenifer D.

“You helped me with everything I needed to know, she went over and above helping me! I was very, very happy with everything she did.”

Julie R.

“I have dealt with your agent many times for air travel. I always get great service.”

David M.

“Excellent customer service!!!”

Stephanie L.

“I bragged on you all today in my membership program training. Said you helped me so much with my cruise!!”

Whitney B.

“Jody, I wanted to begin by sending a huge thank you for being my travel Queen. You make life so much easier.”

Claire M.

“After my experience with the lovely Dee I plan to book my next trip through your membership program and hopefully I will be lucky enough to get Dee again to assist me. If I had known my experience would be this wonderful, I would have booked my flight also.”

Kimberly O.

“I want to thank you and your staff for all of your help with my specialist is amazing and went above and beyond to help me. I so appreciate all of your efforts to be the best at customer service, you have achieved it.”

Leia N.

“Karel’s My go to guy. I use him exclusively and always appreciate his help.”

Dave H.

“I wanted to thank you for helping me have a spectacular vacation. Your Agent really helped me in so many ways. She was very patient with me and made my reservations with the utmost professionalism. She guided me through the program with no problems from soup to nuts. When I came back from vacation and contacted her, she helped with the rebates. I definitely enjoyed talking with her. She made it so easy for me. I hope that she helps me with all my upcoming vacations.”

William P.

“On any given day I interact with (and manage) dozens of people in the service industry, and few compare to my specialist. She is simply top notch. Her level of professionalism, ability to get the job done with a smile and overall performance is outstanding. She anticipates needs, makes recommendations and makes me feel like I am the only member. Congrats to you and your organization for employing my specialist. She could choose to work anywhere and yet she chooses your company. That says a lot about you and your organization. Please recognize my specialist for her outstanding performance, she certainly deserves it.”

Jeff H.

“We have used Perry for many years. He has always provided us with great information.”

Tom R.

“Your travel agent has been helping me plan a “bucket list” trip for me and my family next year. It’s a tall order given we are looking at a custom 12-day trip out west. His help has been exceptional!”

Matt B.

“Perry knew more than we could learn from the cruise line”

Robert R.

“Karel is an outstanding Agent I ask for him every time. Very courteous, respectful of your needs, very efficient and gets back to you quickly.”

Maureen S.

“Karel was very helpful”

Tina T.

“You provided such great service and demonstrated customer focus through your attitude, service, and timely responses. It was very refreshing to receive this kind of help when booking a trip.”

Jessica H.

“Perry is always such a pleasure!”

Miiko H.

“Your organization did a fantastic job helping me book airline travel and a hotel reservation for an upcoming conference. I appreciated the time he spent to confirm the details with me. You made the booking so quick and easy! Love your membership program and so grateful for the travel assistance.”

Tara R.

“What a fabulous job. Very prompt and accurate. Thank you.”

Thomas D.

“My Specialist is a credit to your company.”

Bernadette B.

“My Specialist, My goodness, you all are seriously so wonderful! I appreciate all you do so much! Thank you!”

Christy K.

“Perry has informed me so much of all the ins and outs of the cruise business which helped me make a lot of decisions in picking one cruise over another. I am so thankful I have him to call and help me make arrangements for all of my cruising. Thank you.”

Shirley W.